Crisis & Trauma Resource Institute Inc.

For more information:
info@ctrinstitute.com | (204) 452-9199

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More than 15% when you
register early
An additional 5% when
you pay online

Cancellation Policy

Registrations cancelled 7 or more days prior to the workshop are refundable, minus a $50.00 administrative fee. Alternatively you may receive a credit to attend a future training. Cancellations less than 7 days prior to the workshop are non-refundable. If at anytime you are unable to attend, you are welcome to transfer your registration to another individual at no extra cost. In this case, please notify CTRI of the name of the alternate person who will be attending.

We reserve the right to cancel workshops due to unforeseen circumstances or under-enrolment. Liability is limited to a refund of workshop fees only. Please make travel arrangements with this in mind.

Limited Seating

Register Early! To better facilitate group interaction, seating is limited to 60 participants in most workshops.

Children and unregistered guests are not permitted in the meeting rooms.

You Will Receive

A spiral bound training manual and workshop certificate as well as morning and afternoon refreshments. Participants are on their own for lunch from noon to 1:00 PM.

Print Registration Forms

You can register through our online option and pay now with a credit card or later by another method. If you still prefer to register via mail, print forms are available.

Concerns and Grievances

If concerns arise throughout your interaction with the CTRI office or our workshop please contact the CTRI office directly at 204-452-9199 or info@ctrinstitute.com.

Special Accommodations
for Disabilities

Please contact the CTRI office directly at 204-452-9199 or info@ctrinstitute.com to discuss any special needs or accommodations you may require to have a positive learning experience.

Continuing Education Credit

This workshop is approved for credit with Canadian Counselling and Psychotherapy Association, Canadian Professional Counsellors Association, Association of Social Work Boards, Canadian Addiction Counsellors Certification Federation and Vocational Rehabilitation Association of Canada.

Credit hours: A two day workshop earns 12 continuing education hours, a one day workshop earns 6 hours and a webinar earns 1 hour. A certificate will be awarded upon the completion of the workshop.

De-escalating Potentially Violent Situations™

(1 day)

For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This workshop is designed to teach people to de-escalate potentially violent situations through assertiveness and interpersonal communication.  The training will explore how anger and violence interplay, including opportunities for self-assessment of personal styles.  Participants will develop a clear understanding of how to assess the potential for violence and respond with a diverse set of interpersonal tools and strategies designed to defuse potentially violent situations.

 

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 Train the Trainer
     
   

Workshop Outline

 Our Webinars are live online training sessions that offer abbreviated versions of our in-person public workshops.
  • Overview of Violence
  • Violence Statistics
  • Risk Factors
  • Anger Escalation Scale
  • Anger Cycle
  • Styles of Anger
  • Potential Aggressor Attributes
  • Warning Signs
  • The Aggression Defusing Process
  • Approaching, Containment and Problem Solving Strategies
  • When and How to Disengage
  • Special Considerations
  • Addressing Enablers of Violence

Target Audience

This is an introductory-intermediate level workshop intended for anyone wanting to learn more about violence and interpersonal strategies useful in de-escalating the imminent threats of violence

Method of Delivery

Lecture, video, case study exercises, skill development and small group discussion

Learning Objectives

At the end of this workshop, participants should be able to:

  • Understand the role of anger in violent incidents.
  • Identify their own styles of interaction.
  • Describe a framework for defusing potentially violent situations.
  • Identify potential risk factors.
  • Apply principals learned to their own environment.

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