Crisis & Trauma Resource Institute Inc.

Webinar Frequently Asked Questions

Q -Will I receive the same information from the webinar as I would if I attended a public workshop?
A - No, the webinar is an abbreviated version of our workshops and will not cover all of the material that our in-person workshops do.

Q - Why would I choose a webinar then?
A - Usually people choose a webinar because they can't afford the travel costs to a public workshop or the time away from work. Webinars offer a chance to receive current and relevant information that is cost and time effective.

Q - What will I see on my computer screen the day of the webinar?
A - You will be able to see the presenter and the powerpoint presentation at the same time.

Q - How do I know if my computer system will work?
A - To test your computer system click here: http://www.webex.com/lp/jointest/.

Q - Will I receive an online manual?
A - Prior to the workshop, print materials will be emailed to you. Please print them before the webinar.

Q - Will I receive a certificate?
A - If you require a certificate, please contact the office after the workshop and one will be mailed to you. All participants will receive a receipt.

Q - Will the webinar appear as a video or a podcast?
A - The webinar will be via a web browser with javascript and flash. It will be live (not a pre-recorded video).

Q - From where can I attend a webinar?
A - Our webinars are accessible in most places around the world that have internet access.

Q - How will I know CTRI received my registration form?
A - We will contact you within 10 business days to confirm receipt of your registration. If you do not receive a confirmation within 10 business days, please contact our office.

Q - Can I ask questions?
A - Due to the short time frame of the webinar, questions will be limited to the last 5-10 minutes.

Q - How soon can I log on to participate in the webinar?
A - You will be able to log on 15 minutes prior to the beginning of the webinar - 12:45PM for all webinars.

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